Strategic CS Labs/Personalized Outreach and Discovery Questions for Existing Clients | Quest To Quota

  • $19

Personalized Outreach and Discovery Questions for Existing Clients | Quest To Quota

  • Course

What you'll learn

Looking to drive more renewals and expand accounts? This course will teach you how to apply the PART framework and use ChatGPT to craft personalized, impactful outreach and discovery questions. You’ll learn how to identify client pain points, structure problem statements, and streamline your research to create conversations that resonate and lead to better renewal and expansion outcomes.

We'll cover:

  • The fundamentals of the PART (Problem, Action, Result, Trigger) framework, demonstrating how it helps create clear and impactful problem statements.

  • How to use ChatGPT to simplify research, develop targeted problem statements, and craft compelling discovery questions to drive better conversations for renewals and expansion sales.

Contents

Welcome!

Intro to Course Instructors.mp4
Course Intro and Agenda | Overview

Get To Know The PART Framework

Intro to the PART Framework.mp4
Introduction to the PART Framework
PART for Existing Clients
PART Framework for Existing Clients | Slides

Now Apply ChatGPT

Intro to ChatGPT
ChatGPT for Existing Business
Expansion/Renewals ChatGPT Prompts

Meet Your Instructors

Instructor

Meet Elizabeth Italiano

With 19 years of experience across GTM with a focus in sales and customer success Elizabeth has experienced what works and what doesn’t work in all aspects of revenue generation and management. This experience includes working at companies such as Salesforce and Vend POS (acquired by Lightspeed) and with over 70 clients through her consulting practice. Not only does her experience include relevant sales and customer success leadership roles but her tenure in her career has meant navigating numerous economic downturns, industry booms, and tech transformations. If Elizabeth is teaching about it or talking about it, it means she has seen it work (or not work) in real life. The Quest to Quota Course, services and operational work are rooted in reality. She focuses on knowledge transfer and not theoretical ‘thought leadership’.

Instructor

Meet Indu Sudhakar

Indu has spent over a decade in the tech industry, including founding her own startup and consulting with Unicorn tech companies — many of whom are all feeling the heat of the current economy. Her background as an operator and leader in the SaaS sales space has given Indu a deep understanding of what actually works when it comes to revenue generation. She makes a concentrated effort to coach with tactical, realistic approaches that put more money in the pockets of ICs, not pie-in-the-sky frameworks that are outdated or hard to leverage.