This is a bite-size course that teaches you the knowledge you need to understand the basics of Customer Success (without getting too lost in the weeds). It's high-level while also providing actionable insights into how it's applied in the real world. Take a look for yourself...
Sneak peek
Instructor
"Over the years, I've worked with over 100 Customer Success departments as a Customer Success Manager, Consultant, and Coach. I've seen what works (and what doesn't), and I'm a huge fan of sharing actionable insights CS professionals can apply immediately!"